Are client expectations and emotions leaving you feeling drained? I’m Dave Veldkamp, owner of RE/MAX GR. Emotional Transformation Communication, based on the science of how the human mind works, is a powerful tool for addressing emotions, building connections and setting expectations. Clients will feel that you understand their feelings, circumstances and goals which quickly establishes trust. They will think “This person gets me” paving the way for you to guide them to their housing goals. From there you can offer a specific solution that you have used to help others who have felt the same way sharing the positive experience and feelings they found in the end.
This is the Feel, Felt, Found framework of ETC. I understand how your feel, "so and so" felt the same way (describe the emotion), they found that “blank" (name of your specific solution) resulted in “blank" (the positive outcome) and them feeling “blank” (describe the new positive feeling). Not only does this help you address your client’s emotions, it has the potential to double your conversion rate!
If you want to take ETC to another level, we will be doing a deep dive covering examples from every part of the sales process from lead generation to post closing at our free webinar next week Thursday, September 7th at 11am. Register using the link in today’s email. If you found this video at all helpful, all I ask is that you share it with someone else who could benefit from it as well.
Keep Elevating Our Industry.
https://youtu.be/lH_VeHe8Vzs
David Veldkamp
Owner | RE/MAX GR
Mobile: 616.460.6123
Office: 616.957.0700
#RealEstate #Realtor #RealEstateAgent #RealtorLife #RealEstateLife #grandrapidsmi #grandrapidsrealestate #remaxgr #remaxhustle #remaxmichigan